Privacy Policy

At Floor5, your privacy is important to us. We are committed to protecting the personal information you share with us and being transparent about how we use it. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website or brand.

Information We Collect

We may collect the following information from you:

Name
Email address
Phone number
Shipping/delivery address
Order details (if placed via Amazon or through customer support)
Any information you voluntarily provide through contact forms, email, or WhatsApp

How We Use Your Information

We use your information only for:

Processing and fulfilling orders placed via Amazon
Providing customer support and order updates
Responding to inquiries or feedback
Improving our products and services
Complying with legal or regulatory requirements

We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes.

Third-Party Services

All transactions are processed via Amazon.in, which has its own secure payment and privacy systems.
We may use third-party delivery partners or couriers to fulfill orders.

Please refer to Amazon’s privacy policy for more details on how they manage your data.

Your Rights

You can contact us at any time to:

Request access to your data
Ask us to update or delete your data
Withdraw consent for any use of your information

To do so, email us at floor5contact@gmail.com.