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Privacy Policy

At Floor5, privacy is treated as a matter of care and responsibility. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with Floor5 — whether through our website, contact forms, professional inquiries, or direct communication.

Information We Collect

 

We collect only the information necessary to respond thoughtfully and responsibly. This may include:

  • Name

  • Email address

  • Phone number (if voluntarily provided)

  • Property or organisation type (when shared through enquiry forms)

  • Information you choose to share during conversations, consultations, or correspondence

 

We do not collect unnecessary personal data, and we do not track behaviour beyond what is required for basic website functionality.

How We Use Your Information

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Your information is used only for purposes aligned with your intent.​

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  • Responding to enquiries or consultation requests

  • Scheduling conversations or professional discussions

  • Providing information about Floor5 systems, services, or partnerships

  • Supporting ongoing professional or hospitality engagements

  • Meeting legal or regulatory obligations, where applicable

 

We do not sell, rent, or trade personal information.

Professional & Third-Party Services​

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In certain cases, information may be processed through trusted third-party services strictly for operational needs, such as:​​

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  • Email communication platforms

  • Secure form or hosting infrastructure

  • Logistics or fulfilment partners (where product delivery is involved)

 

These services are used only where necessary and are expected to maintain appropriate data protection standards.

Data Storage & Security​

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We take reasonable steps to safeguard personal information against loss, misuse, or unauthorised access.

Information is retained only for as long as it is required to fulfil its purpose or meet legal obligations.

Your Rights

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You may request at any time to:

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  • Access the personal information we hold about you

  • Update or correct your information

  • Request deletion of your information

  • Withdraw consent for further communication

 

To do so, please contact us at:
floor5contact@gmail.com

Cookies & Tracking​

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Floor5 does not use invasive tracking or behavioural advertising technologies.

Any cookies in use are limited to essential website functionality.

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Policy Updates

 

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

Any revisions will be published on this page.

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Contact: â€‹

 

For questions regarding privacy, data use, or information handling, please contact:

Floor5
Email: floor5contact@gmail.com

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