Shipping Policy

At Floor5, every order is treated with the same attention to detail as our formulations — carefully packed, sustainably prepared, and dispatched with efficiency.

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Processing Time:

Orders are processed within 1–2 business days.

Each product is handled in small batches, ensuring freshness and integrity when it reaches you.

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Delivery Timelines:

Metro cities in India: 3–5 business days

Other regions in India: 5–7 business days

Remote locations: 7–10 business days

(Please note: delivery times may vary slightly due to courier availability or unforeseen logistical delays.)

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Packaging Bottles are secured in protective eco-friendly shippers to avoid leaks or damage. We use minimal, recyclable materials — aligning with our commitment to sustainable sophistication.

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Shipping Charges:

Currently free shipping is available.

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Tracking Your Order:

Once dispatched, you’ll receive a confirmation email and SMS with your tracking link, allowing you to follow your package until it arrives at your door.

Currently, Floor5 ships only within India.

 

Need help? For assistance with shipping, tracking, or delivery changes, please write to us at floor5contact@gmail.com.