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Terms & Conditions

Welcome to Floor 5. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform or purchasing our products.

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Use of Our Website and Services

By visiting our site or purchasing from us, you engage in our service and agree to be bound by the terms stated here. These Terms apply to all users, including browsers, vendors, customers, and content contributors.

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Product Information

  • Floor 5 provides natural, handcrafted housekeeping products including but not limited to floor cleaners, toilet cleaners, and surface disinfectants.

  • All product descriptions and information are provided to the best of our knowledge. However, actual results may vary based on usage and environmental conditions.

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Pricing and Payments

  • All prices listed are in INR and inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be made in full at the time of purchase via approved payment gateways.

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Shipping & Delivery

  • We aim to dispatch orders within 7 business days.

  • Delivery timelines may vary depending on your location.

  • Delays due to courier partners or external circumstances are not the responsibility of Floor 5.

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Return & Refund Policy

Please note that we do not accept returns or offer refunds. All sales are final.
In case of damaged or incorrect deliveries, please contact us at the details below for resolution.

[View full Return & Refund Policy →]

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Intellectual Property

All content on our website, including logos, product names, descriptions, images, and designs, are the intellectual property of Floor 5. Unauthorized use or duplication is strictly prohibited.

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Limitation of Liability

Floor 5 shall not be held liable for any direct or indirect loss, damage, or injury arising from the use or misuse of our products. Users are responsible for using the products as directed and taking necessary precautions.

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Privacy Policy

Your privacy is important to us. All personal information shared during purchases or inquiries is handled securely.
[Read our Privacy Policy →]

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Contact Information

For any queries regarding these Terms, our products, or your order, please reach out to us:

Visit -> Contact Us
 

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